Privacy Policy

At Fope SPA, we take your privacy seriously and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, fatmastergadget.com, and related digital services.

This policy is compliant with the European Union’s General Data Protection Regulation (GDPR) and all applicable local laws.

Data Controller

Fope SPA, owner of fatmastergadget.com, is the data controller responsible for all personal data collected through this site.

Who This Policy Applies To

  • Customers and potential customers

  • Website users

  • Suppliers and business partners

I. Overview of Personal Data Processing

We process your personal data only for legitimate, clearly defined purposes and retain it only as long as necessary. When data processing is based on your consent, it continues until you withdraw that consent.

How we collect personal data:
We may collect your data when you:

  • Contact us for support or product information

  • Use our website or online services

  • Participate in surveys, forums, or promotions

  • Communicate with us via email or other channels

  • Use features on the site that rely on cookies (see our Cookie Policy)

II. Purposes of Data Processing

Your data may be used for different purposes based on your relationship with us:

If you are a customer:

Purpose Data Processed Legal Basis Retention Period
Completing purchases Name, address, company info, contact details, encrypted password Contract 5 years from order completion
Order-related communications As above Contract 5 years
Newsletter subscriptions Name, email Consent / Legal Obligation Until withdrawal
Personalized marketing Name, email, profile data Consent Until withdrawal
Customer satisfaction surveys Name, email, survey responses Legitimate interest 1 year
Statistical analysis Aggregated, non-identifiable data Legitimate interest 1 year
Legal claims Relevant data as needed Legal obligation As required by law

If you are a visitor or potential customer:

Purpose Data Processed Legal Basis Retention Period
Email marketing Name, email Consent Until withdrawal
Personalized offers Name, email, profile data Consent Until withdrawal
Responding to inquiries Name, email or phone Legitimate interest 3 months from last contact
Surveys Name, email, responses Legitimate interest 1 year
Website analytics/security IP address, aggregated behavioral data Legitimate interest 1 year
Legal claims Relevant data as needed Legal obligation As required by law

III. Sharing Your Personal Data

We do not sell your data. We only share personal data under the following conditions:

  • With third-party service providers who help us deliver services (e.g., logistics, support, email). These providers are contractually bound to process your data only for the intended purpose.

  • For legal and internal purposes, including regulatory compliance, rights protection, or security measures.

All third parties are required to comply with data protection agreements.

IV. Data Security and Retention

We implement robust security measures—technical, organizational, and physical—to safeguard your data. These include:

  • Regular updates of systems and software

  • Employee training on data protection protocols

  • Periodic audits and monitoring

  • Secure facilities and access controls

While we strive to ensure the highest level of protection, no system can guarantee absolute security.

V. Your Rights

You have full control over your personal data. You may exercise the following rights:

  • Access – Request to view your data and how it’s used

  • Correction – Update or correct inaccurate or incomplete data

  • Restriction – Limit how your data is processed in certain cases

  • Deletion – Request that your data be erased (where legally applicable)

  • Portability – Receive your data in a structured format and transfer it to another provider

To exercise your rights, contact us by mail or email:

Fope SPA
Via Giuseppe Zampieri, 31
36100 Vicenza, Italy
Subject: Personal Data Protection
Email: info@fatmastergadget.com

VI. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect updates in the law, technology, or business practices. Updates will be posted on fatmastergadget.com, and we encourage you to check this page periodically. Where required, we will request your consent before applying significant changes.